Cookie Policy

This Cookie Policy explains how Impressionville uses cookies and similar tracking technologies on our website. By using our site for custom packaging and printing services, you consent to our use of cookies in accordance with this policy.

Cookies are small text files that are placed on your device when you visit a website. They help the site remember your preferences, improve performance, and provide a more personalized experience. We also use similar technologies such as pixels and local storage.

We use the following categories of cookies on our website:

• Essential Cookies: Required for basic site functionality such as secure checkout, quote request forms, shopping cart, and navigation.
• Performance & Analytics Cookies: Help us understand how visitors use our site (pages viewed, time spent, errors) so we can improve the experience. We use Google Analytics and similar tools.
• Functionality Cookies: Remember your preferences such as preferred box sizes, materials, printing options, and previous quote selections to make reordering easier.
• Marketing & Advertising Cookies: Used to deliver relevant offers, retargeting ads, and measure the effectiveness of our marketing campaigns.

• Remember items in your quote cart and custom product selections
• Store your preferred box dimensions, paper stocks, and finishing options
• Track the progress of quote requests and order history
• Analyze which custom packaging products are most popular
• Personalize content and recommendations based on your browsing behavior
• Enable secure login and account management (when available)

We work with trusted third-party service providers who may place cookies on your device:

• Google Analytics (website traffic and behavior analysis)
• Payment processors (for secure checkout)
• Advertising and retargeting platforms
• Customer support and chat tools

These third parties have their own privacy policies. We do not control their cookies.

You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or alert you when a cookie is being placed.

Please note that if you choose to disable essential cookies, some features of our website (such as adding products to quote, checkout, and remembering your custom packaging preferences) may not function properly.

You can manage cookies through your browser settings or by using industry tools such as the Network Advertising Initiative opt-out page.

Cookies we place have varying lifespans. Session cookies expire when you close your browser. Persistent cookies remain on your device for a set period (typically 1–24 months) or until you delete them. Analytics data is retained according to the policies of the respective service providers.

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically.

If you have any questions about our use of cookies, please contact us at info@impressionville.co.uk.